Frequently Asked Questions

  • What is HockeyBag.com, and how does it work?

    HockeyBag.com is an online marketplace built for hockey players, coaches, and fans. It connects you directly to a lineup of trusted hockey brands under one roof. Think of it as your digital rink-side shop, stocked with authentic bags, equipment, apparel, jerseys, accessories, and gifts sourced from the makers themselves.

    Here’s how it works: Browse, add gear, gifts, and equipment from multiple brands to your cart, and check out in one go. Each brand ships its items straight to you—free shipping every time. It’s streamlined shopping with separate deliveries, ensuring you get genuine products without the middleman. It's simple, fast, and hockey-focused.

    Are your products authentic?

    Yes, the products on HockeyBag.com are 100% authentic. The marketplace partners directly with official hockey brands, so everything—bags, jerseys, sticks, you name it—comes straight from the source. They vet every seller to guarantee authenticity, meaning no knockoffs or shady gear. You’re getting the legit stuff, built for the ice, every time you shop.

    What types of hockey equipment can I buy on HockeyBag.com?

    HockeyBag.com has a full lineup of top brands of hockey gear. You’ll find hockey bags—rugged and ready for the haul—plus equipment like sticks, skates, and pads. They’ve got accessories (tape, pucks, guards), apparel (hoodies, hats), and custom jerseys to represent your team. Need a gift? There’s a curated section for hockey-themed goodies. It’s all authentic, all built for the game, and all in one spot.

    Is shipping free?

    Yep, shipping’s free on HockeyBag.com—every order, every brand, no catch. Whether grabbing a bag from one maker or gear from three, you won’t pay a dime to get it to your door. Each brand ships directly, so you’re covered without the extra cost.

    I need help, who do I contact?

    If you need help with anything on HockeyBag.com—orders, shipping, returns, whatever—please contact our customer service team at info@hockeybag.com. They’re there to sort it out and keep your experience on track. Just drop them a line, and they’ll handle it.